These Terms & Conditions set out the basis on which the Swiftmovelogistics. Ltd and its assigned agents will transport shipments and the conditions of the service it renders. The Shipper should note these conditions carefully and where necessary obtain insurance cover in order to protect their interests.
These Terms & Conditions shall apply to the carriage of shipments for the domestic delivery business within the UNited states, the handling of the goods shall be subject to the conditions stated herein unless specifically varied by Swiftmovelogistics. It represents the entire agreement between the shipper, third parties who may have a legal interest in the shipment, and Swiftmovelogistics or its agents and representatives.
Shipment charges are calculated according to the higher of actual or dimensional weight per piece and any piece may be re-weighed and re-measured by Swiftmovelogistics to confirm this calculation. Such charges are however without prejudice to Swiftmovelogistics’s right to charge an additional fee/charge as may be necessary in any given circumstance under these terms.
Swiftmovelogistics reserves the right to refuse, hold, cancel, postpone, or return any shipment at any time if such shipment would in the opinion of Swiftmovelogisticsf be likely to cause damage or delay to other shipments, goods, or persons, or the carriage of which is prohibited by law or is in violation of any of these Conditions. The fact that Swiftmovelogistics initially accepts a shipment does not mean that such shipment conforms to applicable laws and regulations or to the present Terms & Conditions.
4.1 Express: Individual parcel and the weight shall not exceed 20 kg.
4.2 Less Truck Loading: This is not to exceed 5000 kg on the aggregate weight of a multiple piece Shipment, each individual parcel does not exceed the per parcel weight limit specified for the destination.
4.3 Full Truck Load: Details are available upon request.
The Shipper shall not post or ship documents and articles prohibited by United States laws and regulations, the International Air Transport Association (IATA) or the International Civil Aviation Organization (ICAO), or any other relevant agency or organization, and any item prohibited by the united states custom services, state or local government and any other related agency from time to time. including but not limited to:
6.1 The shipper shall be responsible for the proper packaging of the shipment. All shipments shall be packed in accordance with the best industry safety practices for the type of item being shipped.
6.2 It is the responsibility of the Shipper to correctly complete the Waybill. Each Shipment must be legibly marked with the consignee's name, detail address, street, city, state and
6.3 Notwithstanding the preceding terms hereof Swiftmovelogistics shall not, under any circumstance whatsoever be liable on any ground for any damage or loss (including but not limited to consequential loss) on the part of the Shipper arising directly or indirectly from improper and inadequate packing of the shipment by the shipper.
Upon the request of the competent authorities, Swiftmovelogistics could open and inspect any Shipment without notice at any time and shall incur no liability of any kind therefore.
When transporting shipments, Swiftmovelogistics shall in its sole discretion decide what route to pass through. Some parcels may be forwarded by Swiftmovelogistics for transportation on third-party carriers without notice, Shipper hereby agrees to Swiftmovelogistic's right to divert any shipment in order to facilitate its delivery.
If the shipment is deemed undeliverable, Swiftmovelogistics shall return the shipment to Shipper at a cost. undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to :
10.1 EXPRESS
A. The maximum compensation standard for shipment without the 1% insurance surcharge shall not exceed NGN25,000 per waybill.
B. The maximum compensation standard for shipments that pay 1% insurance surcharge shall not exceed NGN1,000,000 ( NGN 1 million ) per waybill.
10.2 LTL (Less than truckload)
A. The maximum compensation standard for lost or damaged LTL shipment without the 1% insurance surcharge shall be 1500NGN/KG.
B. The maximum compensation standard for lost or damaged LTL shipment with the 1% insurance surcharge shall not exceed NGN8,000,000 (NGN 8 million) per waybill (MPS shipment according to master waybill).
10.3 FLT (Full truckload)
A.The maximum compensation standard for lost or damaged FLT shipment without the 1% insurance surcharge shall be 1000NGN/KG.
B. The maximum compensation standard for a lost or damaged FLT shipment with the 1% insurance surcharge shall not exceed $20,000 per waybill.
11.1 LOST
A.Customer needs to raise the tracking complaint within 14 calendar days from the pickup date.
B. Upon receipt of the tracking request by the CS team for lost shipment, if there is no scan update for over 24 hours, we will follow up the search process for 7 working days.
C.If the search result is negative, we will declare the shipment as lost and follow up the claims process with Shipper.
D. Once the loss of shipment has been confirmed, the claims document should be submitted within 30 calendar days.
11.2 DAMAGED
A.Customer needs to give feedback on the damaged issue within 72 hrs of receipt of the damaged items.
B. Once the damage has been confirmed, the claim document should be submitted within 30 calendar days.
11.3 DISPUTE POD (PROOF OF DELIVERY)
A.Customer needs to give feedback within 5 calendar days from the POD date (Including the POD date).
B. Once the claim on dispute POD has been confirmed, the claims document should be submitted within 30 calendar days.
12.1 Force Majeure: Swiftmovelogistics will not be liable or responsible for loss or damage caused by events it cannot control (For example; natural disaster, weather conditions, act or default of Customer, Shipper, or the owner of the goods, inherent nature of the goods, public enemy, public authority, labor disputes, and acts of terrorism or war).
12.2 Swiftmovelogistics shall not be liable for any concealed loss or damage (this implies content-packed and sealed in packages by the sender, but with the outer packaging in good condition at delivery).
12.3 Swiftmovelogistics shall not be liable for damage including but not limited to:
12.4 Swiftmovelogistics will not be liable or responsible for the loss or damage of prohibited items.
12.5 Swiftmovelogistics will not be liable or responsible for any consequential loss.
12.6 Swiftmovelogistics will not be liable or responsible for investigation requests not within the time limit.
Claims will only be settled with the Shipper.
If the Shipper regards the limits provided as insufficient, then the Shipper must make a special declaration of value and take out insurance on the shipment as directed by Swiftmovelogistics so as to benefit from the recovery of a larger sum subject to the investigation and subsequent approval by the Swiftmovelogistics’s management.
a)The Shipper accepts and undertakes to indemnify Swiftmovelogistics and keep Swiftmovelogistics indemnified against any losses, damages, claims, demands, proceedings, or actions arising from any breach of the terms and conditions herein and any act done by omission or commission by the shipper.
b)For all intent and purposes, the signature of the Shipper or his/her representative or the act of engaging the services of Swiftmovelogisticsf shall be considered an acceptance of the terms and conditions herein and as further stipulated in the waybills.
This Agreement shall be governed by and construed in accordance with the Laws of the United states.
It is acknowledged and agreed that Swiftmovelogistics EXPRESS’s relationship with the Shipper is at all times hereunder an independent contractor.